Customer Success Manager

Customer Success Manager is a remote contract opportunity with Mercor. The role focuses on Betreut Bestandskunden proaktiv zur Maximierung des Produktnutzens und Identifizierung von Upselling-Potenzialen für langfristige Bindung. The work suits professionals who can apply practical expertise, produce reliable outputs, and communicate decisions clearly in AI-related or digitally enabled workflows. Candidates should be comfortable working independently, following written project instructions, and delivering consistent quality in a distributed environment.

Applicants should bring demonstrated experience in Data Engineering, Data Analysis, Client Management, Sales. Required working language: English. The role requires clear communication, analytical thinking, and dependable independent work. Candidates should be able to document their reasoning, review work carefully, and contribute accurate outputs under remote project conditions.